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eGyankosh >
India >
Indira Gandhi National Open University (IGNOU) >
School of Social Sciences >
Master in Tourism Management (MTM) >
MTM-13 Tourism Operations
: [15]
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Unit-1 Understanding Tourism Operations (Inter-Sectoral Linkages) Unit-2 Respecting Resident Concerns in Tourism Operations and Development Unit-3 Quality Management and Customer Care Unit-4 Managing Tour Operations – I (In-House Operations and Use of Technology) Unit-5 Managing Tour Operations – II (Field Operations – Inbound and Outbound) Unit-6 Managing Tour Operations – III (Managing Distribution) Unit-7 Managing a Tour: Escort Unit-8 Managing Travel Agency Operations – I (Managing Internal Operations, Technology) Unit-9 Managing Travel Agency Operations – II (Dealing with Principal Suppliers) Unit-10 Managing Travel Agency Operations – III (Publicity and Promotions) Unit-11 Managing Hospitality Operations: Organised Sector Unit-12 Managing Front Office Operations Unit-13 Managing House Keeping Operations Unit-14 Managing Food and Beverages Operations Unit-15 Managing Hospitality Operations: Unorganised Sector
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